Replacement Product Policy

Last Updated: March 2026

If a customer is entitled to a replacement product, Neurico will provide an identical item where available. If the original product is no longer available, we may provide a product of similar value and quality.

If a replacement cannot be provided, we may offer a repair or a refund within a reasonable time period, depending on the nature of the issue.

Any replacement product provided will be covered under the same terms and conditions as the original purchase.

Warranty

Many products sold by Neurico are covered by a manufacturer’s warranty. Warranty coverage and duration may vary depending on the product.

Please refer to the specific product page or contact our support team for detailed warranty information.

Customer Support

At Neurico, we are committed to providing high-quality products designed to enhance customer satisfaction. Our team is always ready to assist you with product questions, order support, or warranty requests.

Questions and Contact Information

📍 Address: 16 Chaucer Grove, Birmingham, B27 7RE, United Kingdom

✆ Phone: +44 121 772 4774

✉ Email: support@neurico.shop

🌐 Website: neurico.shop

Business Hours:

Monday – Friday: 9:00 AM – 6:00 PM (GMT)

Saturday – Sunday: Closed